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Terms and Conditions of Sale

GENERAL TERMS AND CONDITIONS OF SALE FOR MAISON KAÏNA:

These general terms and conditions of sale (hereinafter referred to as the "Terms and Conditions" govern the contractual relationships between Maison KAÏNA (hereinafter referred to as "we" or "our") and anyone visiting or making a purchase on the website www.maisonkaina.com (hereinafter referred to as the "Site"). Please read these Terms and Conditions carefully before placing an order. By making a purchase on our Site, you accept the conditions stated below.

1- ORDERS AND PRODUCTS

1.1. The products presented on the Site are subject to availability. We reserve the right to modify or withdraw a product at any time without notice.
1.2. By placing an order, you declare that you are legally capable of entering into a contract and using the available payment methods.
1.3. Once your order is placed, you will receive an order confirmation by email. This confirmation does not constitute an acceptance of your order but only an acknowledgment of receipt.

2- PRICES AND PAYMENT

2.1. The prices displayed on the Site are in Canadian dollars or another currency chosen by the customer, and any taxes are additional, unless otherwise indicated.
2.2. Shipping fees are indicated during the ordering process and are the responsibility of the customer, unless stated otherwise.
2.3. Payment can be made through the accepted payment methods on the Site. We reserve the right to refuse certain payment methods or request additional information for security reasons.
2.4. In case of non-payment or incomplete payment, we reserve the right to suspend or cancel the order.

3- DELIVERY

3.1. We commit to delivering the products within the timeframe indicated during the ordering process. However, these timeframes are provided for reference purposes only, and any delay cannot give rise to damages or order cancellation.
3.2. The products are delivered to the address indicated during the order. It is your responsibility to provide accurate and complete shipping information.
3.3. The risks related to the products are transferred to the buyer upon delivery. It is your responsibility to inspect the products upon receipt and report any damages within the specified timeframe.

4- RIGHT OF WITHDRAWAL

4.1. In accordance with applicable law, you have a right of withdrawal of 7 days from the receipt of the products, without having to provide justification or pay penalties.
4.2. To exercise your right of withdrawal, you must notify us of your decision in writing before the expiration of the withdrawal period.
4.3. In case of withdrawal, the products must be returned in their original condition, complete and unused, in their original packaging. Return costs are at your expense.

5- LIABILITY

5.1. We implement all necessary means to ensure the security and confidentiality of data transmitted on the Site. However, we cannot guarantee the absence of risks related to the use of the Internet.
5.2. Our liability cannot be engaged in case of indirect damages, data losses, disruptions, or interruptions of the Site beyond our control.

6- INTELLECTUAL PROPERTY

6.1. All content present on the Site (texts, images, logos, etc.) is our intellectual property or that of our suppliers and is protected by copyright and intellectual property laws.
6.2. Any reproduction, distribution, modification, or use of the content without our prior written authorization is strictly prohibited.

7- CHANGES TO THE TERMS AND CONDITIONS

7.1. We reserve the right to modify these Terms and Conditions at any time. The modifications will be published on the Site and will take effect upon their publication.
modifications seront publiées sur le Site et entreront en vigueur dès leur publication.
7.2. It is your responsibility to regularly consult the Terms and Conditions to stay informed about any changes.
modifications.

8- APPLICABLE LAW AND DISPUTES

8.1. These Terms and Conditions are governed by the laws of the country in which our company is established.
8.2. In case of a dispute, an amicable solution will be sought. If not, the competent courts of the place of our establishment shall have exclusive jurisdiction.

By placing an order on our Site, you acknowledge that you have read and accepted these general terms and conditions of sale in their entirety.

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